---
title: "IP PBX & Business Phone System Installation in Lahore"
description: "IP PBX and business phone system installation in Lahore: 3CX, Yeastar and Grandstream, IP phones, IVR, call recording, mobile extensions and call-center features."
url: https://utechit.pk/communication-systems/ip-pbx-business-phone-system-lahore
updated: 2026-09-27
publisher: UltraTech Pakistan
---

# IP PBX & business phone systems in Lahore

Category: [Communication Systems](https://utechit.pk/communication-systems)

UltraTech Pakistan installs IP PBX phone systems that connect your landlines and mobile SIMs to desk phones, computers and mobile apps. Callers hear a professional IVR menu, every call can be recorded, and managers see reports. Staff can answer office calls from anywhere.

## What the phone system does

- **Extensions everywhere:** Desk phones, softphones on computers and mobile apps all on one system.
- **IVR & call queues:** "Press 1 for sales" menus, ring groups and queues so no call is missed.
- **Call recording & reports:** Recorded calls and reports on missed calls, waiting times and agent performance.
- **Lines & gateways:** Connect PTCL landlines, SIP trunks and GSM SIM gateways.
- **Multi-branch:** Free internal calls between branches and a single number for customers.
- **Call center features:** Agent log-in, wallboards, CRM pop-ups and outbound campaigns.

## Who it's for

- Offices and clinics
- Call centers and BPOs
- Hotels and hospitals
- Businesses replacing old analog PBXs

## Brands we install and support

3CX, Yeastar, Grandstream, Fanvil, Dinstar

## Frequently asked questions

### Can we keep our existing PTCL numbers?

Yes. Existing analog lines connect to the IP PBX through a gateway, so customers keep calling the same numbers.

### Can staff answer office calls on their mobile phones?

Yes. With the mobile app, staff answer and make office calls from their extension on any internet connection.

### Can you replace an old Panasonic or NEC PBX?

Yes. We plan the move so existing lines and, where possible, existing handsets keep working, then switch over with minimal downtime.

## Related services

- [Office Network & Wi-Fi](https://utechit.pk/it-infrastructure-solutions/office-network-wifi-installation-lahore): Business Wi-Fi, switching and internet failover, designed and documented
- [Structured Cabling & Fiber](https://utechit.pk/it-infrastructure-solutions/structured-cabling-fiber-optic-installation-lahore): Cat6 cabling, server racks and fiber, tested and labelled
- [Managed IT Support](https://utechit.pk/managed-it-services/managed-it-support-lahore): Your outsourced IT department for a fixed monthly fee

## Contact

- Email: info@utechit.pk
- Office: Shop B-2, FIJEL PLAZA, Block N, Valencia Town, Lahore, Pakistan
- Quotes are fixed and written; work outside the quote is not invoiced.